Our art starts from a careful selection of rye, from rye fields in Lower Austria. We know the origin of each grain of our rye breads. A small family-run mill with a long tradition of milling is turning this pure and natural rye into flour we are using for our breads.

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Privacy Policy

Identity of the company
The Site is administered by the company Finest Breads d.o.o., hereinafter also referred to as “Roggenart”.

Publisher address : Finest Breads d.o.o., Tosin Bunar 166/2, New Belgrade
Mail responsible for publication: office@finestbreads.rs

Use of the Site
The user of the Site acknowledges having the skills and means necessary to access and use this Website. y accessing this Site, the user undertakes to comply with these conditions of use and declares to have prior Internet access, to know the rules and uses, technical capacities and performance and to have all equipment and software required for surfing the Internet.

The user undertakes to respect Internet usage and the regulations in force.

This Personal Data Protection Charter describes how the personal data of Customers / users are collected and used when they visit or make a purchase on the Site.

Processing of personal data
The data collected as part of an order can be:

Your first name, last name, address, e-mail, telephone
Your delivery / billing address
Your credit card number (secure entry by SSL encryption)
IP / MAC address (identity card of your computer, tablet, phone, etc.)
History of your purchases on the Site (loyalty points)

Cookies
Roggenart does not share or sell your personal data to third parties. In addition, the Roggenart company only uses your data to communicate directly with you within the framework of a commercial relationship.

For the following purposes, Roggenart automatically requests your authorization:

Newsletter sending
Participation in a competition
Satisfaction survey
Customer reviews

Finally, Roggenart informs you that it may collect certain information (see the “Cookies” section below) on the basis of a legitimate interest since the data to be processed does not affect your rights. and freedoms. Roggenart will collect and process personal data for the purposes of improving and gauging the effectiveness of the Site and enabling you to better use the Site, and by way of example for the purposes of:

Improving the efficiency and functionality of the Site
Track metrics such as total number of visitors, traffic numbers, and demographic profiles
Ensure that the content of the Site is presented in the most efficient manner for you and to improve your use of the Site
Respond to requests for information and complaints that you may send to us via the Site or via our Customer Service
Inform you of changes to the Site and / or our services

Newsletter
As part of the subscription to the newsletter, the Roggenart company certifies that you use your email address only to send you this newsletter which keeps you informed of what is happening at the Roggenart company: sharing of blog articles, arrival of new products , special discount, promotional event. Even after having accepted, you can in any case revoke your consent freely and free of charge at any time, simply by clicking on the unsubscribe link provided for this purpose in each newsletter you receive or by writing to office@finestbreads.rs . The data will not be communicated to third parties and will be processed only by staff appointed for this purpose if necessary.

Right of access, modification, rectification and deletion of data

Site users have the right to access, modify, rectify and delete data concerning them in accordance with articles 39 and 40 of the law of January 6, 1978 amended by the law of August 6 2004. To exercise this right, you can contact Roggenart directly by e-mail at: office@finestbreads.rs or by mail addressed to: MFinest Breads d.o.o., Tošin Bunar 166/2, New Belgrade specifying “Personal data management department “.

Messages sent over the Internet can be intercepted.

Do not reveal sensitive personal information. If you wish to communicate confidential information to us, we recommend that you use the postal service.

Permission to access
You have the right to request a copy of the personal data we hold about you. We will only charge you a fee for this request if we believe your request is unwarranted or abusive.

Right to rectification
You have the right to request that we amend any inaccurate personal data that we may hold about you.

Right to erasure
You have the right to ask us to erase your personal data when: your personal data is no longer necessary for the purposes for which we collected it or in any other way processed; you withdraw your consent and no other legal ground allows us to process your personal data; you dispute the processing and there is no overriding legitimate interest justifying the processing; your personal data has been processed unlawfully; your personal data must be erased to comply with a legal obligation. We may not be able to comply with your request in cases where we need your personal data to comply with a legal obligation.

Right to data portability
You can ask us to provide you with the personal data concerning you that you have communicated to us in a structured, commonly used and machine-readable format, and you can ask us to transmit your personal data directly to another data controller. when technically feasible. This right is only effective: if we process your personal data with your consent or if this is necessary in order to perform the contract we have concluded with you, and if the processing is carried out by automated means.

Right of opposition
You have the right to object at any time to the processing of your personal data when the legal basis on which we rely for processing your personal data is the pursuit of our legitimate interests. You have the right to object at any time to the processing of your personal data for direct marketing purposes.

Duration of retention of your personal data
Your data is kept in our systems for the necessary duration of the envisaged processing and at most for a period of:

Three (3) years for Customers, from the end of the commercial relationship and this, only for the purposes of commercial prospecting;
Three (3) years for prospects, from the collection of their data or the last contact from the prospect. At the end of these three (3) years, we undertake to contact you again in order to know whether or not you wish to continue to receive commercial solicitations.

Beyond this maximum period, the data will be archived and anonymized or destroyed.

Right of reply on the Site
Any natural or legal person named or designated on the Site has a right of reply, without prejudice to requests for correction or deletion of the message that he may address to the headquarters of the company Roggenart.
The request to exercise the right of reply, addressed to the director of the publication must be presented at the latest within three (3) months from the availability to the public of the message justifying this request.

Site content – Liability of the Roggenart company
Roggenart strives to ensure the accuracy and updating of the information published on this Site, and reserves the right to modify, at any time without notice or compensation, the content or presentation of this Site. However, it cannot guarantee its completeness or the absence of modification by a third party (intrusion, virus).
The Roggenart company declines all responsibility in the event of delay, error or omission in the content of these pages as well as in the event of interruption or unavailability of the service.
As such, the responsibility of the company Roggenart can in no way be retained for direct or indirect damage, whatever the causes, origins, nature or consequences, related to access to the Site and its use, in all the measure authorized by the legislation in force.
Likewise, Roggenart cannot be held responsible for any decision taken on the basis of information contained on this Site, nor for the use that may be made of it by third parties and in particular disclaims any liability arising from transmission of confidential information over the Internet.

External links
The Site may contain hypertext links to other sites. As such, the Roggenart company does not make any commitment concerning any other site to which you may have access via this Site, so the responsibility of the Roggenart company can in no way be retained concerning the operation and access to these sites.

Contact
You can contact us at office@finestbreads.rs for any request for information, or to exercise your right of access.

Intellectual Property and Copyright – Copyright
The entire Site is subject to international legislation on copyright, trademark law, patent law, legislation on the legal protection of databases and, in general, on intellectual property, which concerns each of the elements of its content (texts, images, data, drawings, graphics, photos and soundtracks, etc.) than with regard to its form (choice, plan, arrangement of materials, means of access to data , data organization, etc.). These contents, appearing on the pages of this Site, are the exclusive property of the company Roggenart.

The reproduction or representation, in whole or in part, of the pages, data and any other constituent element of the Site, by any process or medium whatsoever, except for the exclusive purposes of information for personal use, is prohibited and constitutes without express prior authorization of the publisher.
Likewise, any use of the content and the Site for illegal purposes will be subject to legal action against offenders.
As an exception, certain content (texts, images) are the property of their respective authors.
Any reproduction, representation, distribution or redistribution, in whole or in part, of the content of the Site on any medium or by any process whatsoever, as well as any sale, resale, retransmission or making available to third parties in any way whatsoever. are prohibited. Failure to comply with this prohibition constitutes an infringement liable to engage the civil and criminal liability of the infringer.

Cookies
A “cookie” is a text file placed on your computer when you visit our Site. On your computer, cookies are managed by your Internet browser.
We use cookies on our Site for the needs of your navigation, the optimization and the personalization of our services on our Site by memorizing your preferences. Cookies also allow us to see how our Site is being used. We automatically collect your IP address and information about the use of our Site. Our Site can thus remember your identity when a connection has been established between the server and the web browser. The information previously provided in a Web form can thus be kept.

Different types of cookies are used on our Site:

Cookies are strictly necessary for the operation of our Site. They allow you to use the main functionalities of our platform (for example access to your account). Without these cookies, you will not be able to use our Site normally.
So-called “analytical” cookies: in order to improve our services, we use audience measurement cookies such as the number of pages viewed, the number of visits, user activity and their frequency of return, in particular through Google Analytics services. These cookies only allow the establishment of statistical studies on user traffic on our Site, the results of which are completely anonymous to allow us to know the use and performance of our Site and to improve its operation. Accepting these cookies is a necessary condition for the use of our Site. If you refuse them, we cannot guarantee normal use on our Site.
Sharing cookies (social links)
Our Site uses social plug-ins allowing us to add functionalities to our web pages to facilitate the sharing of its content on various social networks (Facebook, Twitter, etc.). When you use these sharing buttons, a third-party cookie is installed. If you are connected to the social network while browsing our Site, the sharing buttons allow you to link the content viewed to your user account.

Managing cookies
You have different ways to manage cookies.
Your browser can also be configured to notify you of the cookies that are placed on your computer and ask you to accept them or not.
You can accept or refuse cookies on a case-by-case basis or refuse them systematically.
We remind you that the settings are likely to modify your experience on our Site.
The configuration of each browser is different. It is described in the help menu of your browser, which will allow you to know how to modify your preferences in terms of cookies.

You can disable cookies by following the instructions below:

If you are using Internet Explorer browser
In Internet Explorer, click on the “Tools” button, then on “Internet Options”
Under the “General” tab, under “Browsing history”, click “Settings”
Click on the “Show files” button
Click on the “Name” column header to sort all files alphabetically, then browse the list until you see files beginning with the prefix “Cookie” (all cookies have this prefix and usually contain the name of the website that created the cookie)
Select the cookie (s) including the name “roggenart.rs”, etc… and delete them
Close the window which contains the list of files, then click twice on “OK” to return to Internet Explorer

If you are using the Firefox browser
Go to the “Tools” tab of the browser then select the “Options” menu
In the window that appears, choose “Privacy” and click “Show cookies”
Locate the files which contain the name of the sites concerned and click on “Delete”
Select the cookies that contain the name of the sites concerned and click on “Delete” or “Delete all”

If you are using the Safari browser
In your browser, choose the menu > Preferences”
Click on “Security”
Click on “Show cookies”
Select the cookies that contain the name of the sites concerned and click on “Delete” or “Delete all”
After deleting the cookies, click on “Done”

If you are using the Google Chrome browser
In the toolbar of your browser, select “More”
Select “Settings”
At the bottom of the page, select “Show advanced settings”
In the “Confidentiality” section, select “Content settings”
Select “Prohibit all sites from storing data”
Select “OK”